A live chat is among the many ways of communication offered by some website hosting providers as part of their support service. Depending on the company, the chat can be used for billing, pre-sales and/or tech assistance. This method of contact is quicker as compared to a support ticket and it will make it less likely to misspell or misunderstand anything in comparison to a call with a representative. What's more, when the trouble that you have requires some time to be reviewed and taken care of, you're able to do something else in the meantime rather than just waiting, as you'd have to do if you call. Also, you can employ a live chat assistance service totally free as long as you have web accessibility even if your website hosting provider is located in another country and they do not have a local phone number that you can call.

Live Chat Support in Shared Website Hosting

As we acknowledge the fact that various problems are often resolved when you talk with a live person, we supply a live chat service for all of our potential and active clients. The chat is accessible every day and our customer support representatives can assist you with a variety of questions and issues. If you are not our client yet, you're able to learn more about our shared website hosting packages and the web hosting platform in general so as to make sure that your web sites will operate properly on our servers. If you already have an account and you have some questions or you encounter any problems with any of our services, you will be able to join us on our live chat and we will supply you with the necessary info or help you troubleshoot the problem. You will need to open a support ticket for specific troubles which need more time or the expertise of a sysadmin, but for a lot of common problems you will receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

We offer live chat support as a part of our services, so that whenever you have any kind of questions concerning our Linux semi-dedicated hosting, you can speak with our customer care team at any time regardless of whether you have already acquired an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and difficulties, still we are able to help you with a lot of tech questions too. We can help you pick the best package for your web sites in case you do not have an account yet, we can respond to any kind of billing questions or concerns you may have or we can assist you with setting up your new e-mail address on your computer or smart phone - all the abovementioned will be done in a timely manner because our live chat service is available all day long, each and every day. No matter when you need assistance, you'll be able to speak to an agent and save a lot of time.