You will find a lot of shared website hosting providers on the market, yet many of them are resellers who have limited resources, particularly when it comes to support. One way to distinguish them is the option to reach the company over the telephone. The level of support that you can receive via this way of communication will vary based on the provider - some provide you with expert telephone support, many others offer basic and customer support only because some matters are more time-consuming and it is a lot less difficult to be resolved via a support ticket, especially when the issue has to be escalated. However, it is good to know that you can contact your website hosting provider as there're countless small-scale matters that can be taken care of effectively and in a very timely manner through a call, not mentioning that you're able to get additional information about the services even before you become a customer.

Phone Support in Shared Website Hosting

If you decide to obtain one of our Linux shared website hosting packages, you will be able to contact our customer support team via phone for 14 hrs per day. We will assist you in choosing the perfect package for your sites as we believe that it is better to discuss these matters with a live person. In case you already have an account, we are able to help you with any sales/billing questions and / or general issues, even with some tech matters which do not involve a long time or escalation to a system administrator because it will be more convenient to open a support ticket for time-consuming matters in order to have all the correspondence in a single place. We have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we supply. Considering the fact that some issues are more complex and time-consuming, you will have to open a ticket in case you come across such an issue, but for any billing, general or minor technical issues you can always give us a call and we will assist you in a timely manner so as to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out if you can host your websites on our state-of-the-art cloud platform or you will be able to get any other general info about our semi-dedicated solutions. We have local numbers in the United States of America, the United Kingdom and Australia along with an international number, so you will be able to call the one which is nearer to your location.