Phone Support in Shared Website Hosting
If you decide to obtain one of our Linux shared website hosting packages, you will be able to contact our customer support team via phone for 14 hrs per day. We will assist you in choosing the perfect package for your sites as we believe that it is better to discuss these matters with a live person. In case you already have an account, we are able to help you with any sales/billing questions and / or general issues, even with some tech matters which do not involve a long time or escalation to a system administrator because it will be more convenient to open a support ticket for time-consuming matters in order to have all the correspondence in a single place. We have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we supply. Considering the fact that some issues are more complex and time-consuming, you will have to open a ticket in case you come across such an issue, but for any billing, general or minor technical issues you can always give us a call and we will assist you in a timely manner so as to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out if you can host your websites on our state-of-the-art cloud platform or you will be able to get any other general info about our semi-dedicated solutions. We have local numbers in the United States of America, the United Kingdom and Australia along with an international number, so you will be able to call the one which is nearer to your location.