A 99.9% Server Uptime
We have set up our shared website hosting platform using dependable hardware components and strongly tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our servers in order to ensure utmost protection and stability. We’ve installed a number of denial–of–service protection units coupled with highly efficient firewall programs to make sure our network is invincible and safe.
All Linux shared website hosting packages plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is important that you also set up your own network architecture. This is the reason why we built a custom–configured internal network in each one of our datacenters. Relying on top–class Juniper routers and switches, our internal network allows for insanely fast data transmission speeds and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to lower all potential risks with our cloud hosting packages and while our company offers top–class technical support, there are cases when the client is just not pleased with what we have to offer. Or he wants to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely satisfied, you will receive your money back.
24/7 Technical Support
When you manage a hosting firm, your technical support engineers are extremely important. This is the reason why we’ve mindfully hand–picked a very accomplished group of support engineers, each with lots of years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All questions are replied to within 1 hour and our average support ticket response time is below twenty minutes!