1 hour ticket response
We are committed to delivering a prompt and accurate reply to every helpdesk ticket posted by a user. Our accomplished customer service team representatives will review your situation and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average support ticket response time has proved to be twenty minutes.
A Premium Help Desk Support Service
We’ve got a team of web hosting support technicians who are prepared to answer all your queries every time you require help. Almost all our customer care staff representatives have lots of years of experience in the Linux shared website hosting packages world, so you can always count on fast and comprehensive answers to your requests.
An Easy–to–Navigate Help Section
In the Site Control Panel you’ll find an easy–to–browse Help section where you can find quick tips on how you can use our services. You can see the answers to your questions in the F.A.Q. library, find more tips in the web hosting account management articles or watch our how–to video tutorials.