Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Warranty

  • Our crew of service technicians will try their best to respond to your support demands in less than 1 hour. If, however, the problem you have stumbled upon calls for aid from our Administrators’ =Dept,= we will send the ticket to the administrator on duty and will write a reply to notify you.

  • Top quality support service
  • Qualified Customer Support Service

  • We deliver around the clock client help through a turbo–fast ticket solution included in your Control Panel. You can easily e mail us all the time about any of the software applications that come pre–configured on your virtual server, which include the selected OS, the server admin panel and our custom created Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • A comprehensive and constantly updated article base is built into our custom–built Site Control Panel. It offers you quick tips about how to perform all of the common web site supervision jobs. The Help area gives you thorough how to article tutorials and step–by–step video courses. You can gain access to the Help area by clicking on the Help or Video buttons in the top right part of each Control Panel section.